Customer Service Representative - State Farm Agent Team Member
Full Time • Montgomery, TX
Responsive recruiter
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
- Paid time off
ABOUT OUR AGENCY:
With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.
ROLE DESCRIPTION:
With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $55,000.00 per year
We're Hiring!
We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Daniela Pratt - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- Our office is located in Montgomery.
- Our office is open 9:00 AM -5:00 PM.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none