Customer Service Representative - State Farm Agent Team Member
Full Time • Bluffton, SC
Responsive recruiter
Benefits:
- 4 day work week
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
At the John Mallett State Farm Agency we have immense credibility and are a trusted neighbor in the Bluffton, SC community. Servicing the communities of Bluffton, Okatie, Hardeeville, and Ridgeland, SC since the early 1980s, we have provided excellent customer service to our clients, family, and friends.
Join our incredible team today to get your foot in the door in a stable, growing, and excellent career providing care and service for your fellow community members. We provide a positive work atmosphere with a four day work week as our team consists of hard working colleagues that earn and enjoy an extra day off. Many other perks including PTO, 401K, and many opportunities for advancement. Apply today!
ROLE DESCRIPTION:
At the John Mallett State Farm Agency we have immense credibility and are a trusted neighbor in the Bluffton, SC community. Servicing the communities of Bluffton, Okatie, Hardeeville, and Ridgeland, SC since the early 1980s, we have provided excellent customer service to our clients, family, and friends.
Join our incredible team today to get your foot in the door in a stable, growing, and excellent career providing care and service for your fellow community members. We provide a positive work atmosphere with a four day work week as our team consists of hard working colleagues that earn and enjoy an extra day off. Many other perks including PTO, 401K, and many opportunities for advancement. Apply today!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with John Mallett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $30,000.00 - $35,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Bluffton, SC.
- Our office is open 8:30-5:00.
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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