- 401(k)
- Bonus based on performance
- Company parties
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
- Excellent communication skills, both written and verbal.
- Tech-savvy with a familiarity with digital communication tools.
- Customer-oriented mindset with a strong desire to exceed expectations.
- Ability to adapt to a fast-paced, evolving work environment.
- Previous customer service experience is a plus, but not required.
- High school diploma or equivalent; college degree is a plus.
- A positive and proactive attitude towards learning and growth.
- Familiarity with social media platforms and digital communication tools.
- Ability to work in a collaborative team setting.
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.mitziinsures.com
Mitzi Ryburn - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Mitzi Ryburn - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Shawnee.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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