Receptionist - State Farm Agent Team Member Astoria, NY

Receptionist - State Farm Agent Team Member

Full Time • Astoria, NY
Responsive recruiter
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving Astoria and the greater NYC area for 21 years. We have a dedicated team of 10 professionals, with more than half having been with us for over 12 years—showcasing the strong, supportive culture we’ve built.

We offer a competitive compensation package, including a base salary with weekly and monthly bonuses. After a year of employment, team members also have the opportunity for hybrid work.

As a graduate of St. John’s University, I take pride in serving the community where I went to school. Our office is fast-paced and highly productive, with experienced team members who are always ready to mentor and train new candidates. If you’re looking for a thriving environment with long-term career growth, we’d love to have you join our team!
 
ROLE DESCRIPTION:
Matthew Ferraro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
 
 Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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