Customer Service Representative - State Farm Agent Team Member
Gainesville - FL
Customer Service Representative - State Farm Agent Team Member
Full Time • Gainesville - FL
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. We’re a high-achieving agency, consistently ranking among the top in production, and we provide real opportunities for career growth—our Agent Aspirant Program has helped launch multiple successful agency owners.
With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. We’re a high-achieving agency, consistently ranking among the top in production, and we provide real opportunities for career growth—our Agent Aspirant Program has helped launch multiple successful agency owners.
Our team is structured for success, with dedicated outbound specialists focused on bringing in new business and in-book specialists building lasting relationships with existing clients. If you enjoy a challenge, love hitting goals, and want to be part of a team that works hard and wins together, this is the place for you.
We offer competitive commissions, individual and team bonuses, health insurance, a SIMPLE retirement plan with a 3% match, and paid vacation & sick days. Our culture is energetic and rewarding—we don’t watch the clock; we chase success.
Outside the office, we stay active in the community, supporting charities like PACE Center for Girls, Habitat for Humanity, and Bread of the Mighty. If you're looking for more than just a job and want to build a meaningful career in a supportive environment, we’d love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tish Oleksy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $52,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Tish Oleksy - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none