Account Representative - State Farm Agent Team Member
Full Time • Phoenix, AZ
Responsive recruiter
Replies within 24 hours
ABOUT OUR AGENCY:
I opened my agency two years ago and currently lead a close-knit team of four. From day one, I’ve been intentional about building a culture that’s supportive, fun, and flexible—where people genuinely enjoy coming to work.
I opened my agency two years ago and currently lead a close-knit team of four. From day one, I’ve been intentional about building a culture that’s supportive, fun, and flexible—where people genuinely enjoy coming to work.
We believe in working hard while still making time to celebrate together, whether that’s through casual team dinners or incentive travel for hitting agency goals. I’m also committed to supporting work-life balance, especially for team members with kids—flexibility around school schedules and family events is part of how we do things here.
Our office thrives on friendly competition, laughter, and collaboration. It’s a relaxed environment where we push each other to grow while having fun along the way. If you're looking for a team that works with purpose and supports one another, this could be the perfect place to grow your career.
ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for Aaron Kieselburg - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
As an Account Representative - State Farm Agent Team Member for Aaron Kieselburg - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health benefits
- Growth potential/opportunities for advancement within my agency
Compensation: $50,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Phoenix, AZ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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