Customer Relations Representative - State Farm Agent Team Member St.Louis, MO

Customer Relations Representative - State Farm Agent Team Member

Full Time • St.Louis, MO
Benefits:
  • Flexible schedule
  • Health insurance
ROLE DESCRIPTION: 
As a Customer Relations Representative with the Macon agency you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your engaging personality, customer service and marketing skills, along with a desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, setting appointments and coordinating with other agency team members. We make new friends as we   anticipate the needs of our small business and apartment complex community. We work hard and play hard. You will be respected and appreciated for what you bring to the table. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for licensed customer focused and sales-minded candidates.  

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a client-focused, needs-based review process to educate customers about insurance options.
  • Utilize social media and exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Seeking a career not a job.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent telephone, computer and written word communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Stipend for Health benefits
  • Valuable career-building experience and training 
Compensación: $17.00 - $19.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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