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Customer Relations Representative - State Farm Agent Team Member Greenville, NC

Customer Relations Representative - State Farm Agent Team Member

Full Time • Greenville, NC
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
  • Health insurance
  • Paid time off
ABOUT OUR AGENCY:
Polly Piland State Farm Agent in Greenville NC, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our award-winning team as Receptionist - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment. 

POSITION OVERVIEW:
As a Customer Relations Representative for Polly Piland State Farm Agent Team Member in Greenville NC, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include

  • Engaging with customers through various channels, including phone, email, and chat.
  • Providing friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilizing digital tools and platforms to connect with a younger demographic.
  • Collaborating with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identifying opportunities to enhance customer satisfaction.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
Compensation: $40,000.00 - $60,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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