Receptionist - State Farm Agent Team Member
Full Time • Encino - CA
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
We started our agency in 2018, and we’re proud to be a dynamic, close-knit team of 5 professionals - and still growing! In 2025, we expanded and moved to a bigger office to accommodate our exciting growth and create a collaborative workspace for everyone.
We believe in building strong relationships and having fun together. Whether it’s grabbing a bite after work or celebrating our wins, we prioritize team bonding. The entire staff can earn a free lunch every Friday. We have an annual Thanksgiving Dinner. Our annual Christmas party is always a highlight, featuring delicious food and team recognition.
We offer competitive compensation plans, including both individual and team-based annual bonuses. Growth is at the heart of what we do—our agency provides mentorships, team-based selling opportunities, and robust in-house marketing resources. Our lead generation systems are designed to help you succeed.
Throughout the year, we actively provide leadership and personal growth opportunities, putting willing team members in positions designed to promote their future success. Ready to grow with us? If you’re looking for a supportive team, opportunities for professional development, and a workplace that values fun and community, we’d love to hear from you!
ROLE DESCRIPTION:
Shane Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
We started our agency in 2018, and we’re proud to be a dynamic, close-knit team of 5 professionals - and still growing! In 2025, we expanded and moved to a bigger office to accommodate our exciting growth and create a collaborative workspace for everyone.
We believe in building strong relationships and having fun together. Whether it’s grabbing a bite after work or celebrating our wins, we prioritize team bonding. The entire staff can earn a free lunch every Friday. We have an annual Thanksgiving Dinner. Our annual Christmas party is always a highlight, featuring delicious food and team recognition.
We offer competitive compensation plans, including both individual and team-based annual bonuses. Growth is at the heart of what we do—our agency provides mentorships, team-based selling opportunities, and robust in-house marketing resources. Our lead generation systems are designed to help you succeed.
Throughout the year, we actively provide leadership and personal growth opportunities, putting willing team members in positions designed to promote their future success. Ready to grow with us? If you’re looking for a supportive team, opportunities for professional development, and a workplace that values fun and community, we’d love to hear from you!
ROLE DESCRIPTION:
Shane Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $20.00 - $25.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Encino, CA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Gain confidence and grow your career
Earn benefits and rewards that are second to none