Account Manager - State Farm Agent Team Member
Full Time • Reston, VA
Responsive recruiter
Benefits:
- License Reimbursement
- Hiring Bonus
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As an Office / Account Manager for Michael Blakeley - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is licensed, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture.
As an Office / Account Manager for Michael Blakeley - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is licensed, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture.
You’ll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, you’ll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals.
RESPONSIBILITIES:
- Deliver excellent customer service through phone, email, and in-person interactions.
- Assist with sales conversations, policy changes, and cross-selling when appropriate.
- Hold team members accountable to goals and expectations; follow up on performance.
- Conduct employee check-ins and performance reviews.
- Serve as a liaison between the agent and the team, helping communicate priorities and provide support.
- Monitor agency workflows and help maintain operational efficiency.
- Support the agent in reviewing files, catching details, and ensuring compliance.
- Help manage daily office needs and serve as a go-to resource for both team members and clients.
QUALIFICATIONS:
- Active insurance licenses required, or ability to obtain before start date.
- Experience in insurance, customer service, sales, or office management preferred.
- Prior leadership experience and a natural ability to motivate and guide others.
- Strong organizational skills with attention to detail.
- Professional, approachable, and confident communication style.
- Ability to take initiative, hold others accountable, and support team success in a fast-paced environment.
Compensation: $50,000.00 - $75,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Reston, VA .
- Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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