ROLE DESCRIPTION:
As a Team Member for the Curt Beckham Agency, you will build and develop customer relationships within the community to promote State Farm products including auto, home, life, health and business insurance, as well as banking and investment products. You will help our business grow through value-based conversations and remarkable customer experiences.

Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Obtain qualified leads, schedule appointments, identify customer needs, market appropriate products and services, give and close sales presentations to clients.
Provide prompt, accurate, and friendly customer service. Service to include but not limited to: responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong a work ethic with a total commitment to success and customer satisfaction each and every day.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs based review process to educate customers about insurance options.

Experience and Knowledge:

Customer service experience
College degree preferred, High School diploma required
Sales experience preferred (outside or inside sales representative, retail sales associate or telemarketing)
Familiarity with or ability to learn computer functions with experience/proficiency in a variety of computer applications, particularly Windows

Requirements:

Excellent interpersonal skills
Excellent communication skills- written, verbal, and listening
Interest in marketing products and services based on customer needs
Dedication to customer service
Self-motivated and with a desire to take the initiative
Detail oriented
Proactive in problem solving
Ability to multi-task and effectively manage time
Life and Health license (must be able to obtain)
Property and Casualty license (must be able to obtain)
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Ability to set and meet goals
Positive attitude is a must

Terms of Employment include:

Hourly pay plus commission and various bonuses
Paid time off (holidays, vacation and personal/sick days)
Growth potential/opportunity for advancement within my office

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lake Charles, LA and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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