Customer Relations Representative - State Farm Agent Team Member Philadelphia, PA

Customer Relations Representative - State Farm Agent Team Member

Full Time • Philadelphia, PA
Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Customer Relations & Sales Representative – Build a Career with Purpose and Growth

Are you passionate about connecting with people and looking for more than just a job? Join our team as a Customer Relations & Sales Representative, where you’ll be the voice of a trusted brand—providing exceptional service while helping clients protect what matters most.

This role offers more than customer service—it’s your entry point to a high-growth career path in sales, leadership, or agency operations. Whether you're launching your career or making a change, we’ll provide the tools, training, and support to help you succeed.

What You’ll Do:

  • Serve as the first point of contact for clients—resolving questions related to policies, billing, and coverage.

  • Identify opportunities to recommend additional insurance products and services tailored to client needs.

  • Build long-term relationships through trust, responsiveness, and personalized attention.

  • Support client retention and agency growth through proactive communication and education.

  • Maintain accurate records and ensure prompt follow-ups for a seamless customer experience.

What We’re Looking For:

  • Excellent communication and interpersonal skills.

  • A proactive, coachable mindset with a willingness to learn and grow.

  • Ability to stay calm and effective in fast-paced or high-pressure situations.

  • Previous customer service or sales experience (insurance background is a plus, but not required).

  • Goal-oriented individuals excited about earning performance-based incentives.

Licensing Requirement:

Candidates must have or be willing to obtain a Property & Casualty and/or Life & Health insurance license. We provide full support through the licensing process—no prior insurance experience necessary.

Why Join Us:

  • Career Development – Clear paths to advancement in sales and leadership.

  • Performance Bonuses – Incentives for reaching and exceeding your goals.

  • Supportive Culture – Collaborative team environment that values your contribution.

  • Comprehensive Training – Ongoing development in customer service, sales, and product knowledge.

  • Meaningful Work – Help clients feel secure and supported through life’s important moments.

Ready to take the next step in your career? Apply today and grow with a team that’s invested in your success.
Compensation: $50,000.00 - $70,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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