Customer Relations Representative - State Farm Agent Team Member
Full Time • Salem - OR
Responsive recruiter
Replies within 24 hours
Benefits:
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
ABOUT OUR AGENCY:
Our agency opened in 2005 and has grown to a strong team of nine. We offer a matching 401(k) plan and full health coverage, creating a supportive environment where team members can thrive both professionally and personally.
Our agency opened in 2005 and has grown to a strong team of nine. We offer a matching 401(k) plan and full health coverage, creating a supportive environment where team members can thrive both professionally and personally.
We value honesty, loyalty, and friendliness when bringing new people onto our team. Our office is known for having a fun and competitive atmosphere—where hard work is recognized and team spirit runs high.
We’re proud to stay engaged in the community through the Chamber of Commerce, Greenway Beautification projects, and our involvement with Performance Athletic Center. If you’re looking to join a team that’s energetic, community-focused, and built on trust, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jeb Barram - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $58,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Salem, OR and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none