Customer Service Representative - State Farm Agent Team Member
Full Time • Memphis, TN
Responsive recruiter
Replies within 24 hours
Benefits:
- Licensing Reimbursement
- 401(k)
- 401(k) matching
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
About the Role
Steve Womack State Farm is expanding our high‑performance sales force and seeking a dedicated Customer Service Representative to join our dynamic office. This role offers an exceptional platform for driven sales professionals who hold an active insurance license and thrive in a consultative, client‑first environment. As part of our team, you’ll build and nurture relationships, deliver tailored coverage solutions, and contribute directly to our reputation for excellence.
Why Join Steve Womack State Farm?
Why Join Steve Womack State Farm?
- A respected brand known for stability and community impact.
- Structured training programs and ongoing mentorship.
- Competitive base salary and performance incentives.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Clear career path with opportunities for advancement and agency leadership roles.
Compensation & Benefits
- Competitive Base Salary + Performance incentives.
- Quarterly & Annual Performance Bonuses
- Licensing Fee Reimbursement & Continuing Education Support
- 401(k) with Company Match
- Paid Time Off & Holiday Pay
- Team‑Based Recognition & Awards
Responsibilities:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Must have or be able to obtain both Property and Casualty + Life & Health License
Community Recognition:
“I have been a customer of Steve Womack & his State Farm Office Team for over ten years. Originally, it was my Homeowners and Auto Insurance; as my wife and I have downsized, my coverage now consists of Renter's Liability/Contents and Auto. Steve and his team are always available, professional, and completely engaged. I want to add a special compliment for Kendra Richardson for her recent help and her outstanding follow-up skills. I can say from experience, they always exceed my expectations.”
Application Process:
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Application Process:
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $30,000.00 - $40,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Memphis, TN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none