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Receptionist - State Farm Agent Team Member Miami - FL

Receptionist - State Farm Agent Team Member

Full Time • Miami - FL
Responsive recruiter
Replies within 24 hours
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency four years ago after spending nearly a decade with Enterprise Rent-A-Car, where I worked my way from Management Trainee to Branch Manager. My background in leadership, customer service, and team development helped prepare me to build an agency focused on helping people while creating opportunities for others to grow and succeed.

I played Division I baseball at the College of Charleston and recently married my wife, Nathia. Outside of work, I enjoy staying active in the community and supporting local softball and Little League baseball teams. Building relationships and giving back to the community are important parts of both my personal and professional life.

Our agency currently consists of five team members, including both sales and service professionals. We offer PTO, paid holidays, ongoing training and development, and a strong commitment to work-life balance. We believe in investing in our team members and providing the tools, coaching, and support needed to build a successful long-term career.

Our culture is friendly, laid-back, and family-oriented, while still maintaining a strong focus on growth and performance. We work hard, support one another, and celebrate success together. I'm looking for individuals who are motivated, positive, hardworking, and eager to grow both personally and professionally. If you're looking for an opportunity to make an impact, develop your skills, and be part of a team that genuinely enjoys working together, we'd love to meet you.

ROLE DESCRIPTION:
Jesse Mesa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $50,000.00 - $70,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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