Receptionist - State Farm Agent Team Member Gaylord - MN

Receptionist - State Farm Agent Team Member

Full Time • Gaylord - MN
Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2001 and currently have two dedicated team members who share my commitment to serving our community and supporting one another. I was inspired to become a State Farm agent by my aunt and uncle, who were both agents themselves — their passion for helping others encouraged me to follow in their footsteps and build a career centered on service and relationships.

I graduated from Concordia College in Minnesota and am married with two kids. Outside the office, I’m active and outdoorsy, always finding time to enjoy nature with my family. Community involvement is a big part of who we are — we regularly support local schools and veteran organizations that make a difference close to home.

I offer my team paid time off, a Simple IRA, and reimbursement for licensing costs. We’re a small, close-knit group that values teamwork and growth. Because we’re an established agency, much of our focus is on providing exceptional service to our existing customers, ensuring they always feel cared for and confident in their coverage.

I’m looking for someone who values collaboration, has a heart for helping others, and wants to grow alongside a supportive and experienced team.

ROLE DESCRIPTION:
Mark Lundstrom - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $45,000.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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