Customer Service Representative - State Farm Agent Team Member
Part Time • Fresno - CA
Benefits:
- Bonus based on performance
- Paid time off
- Profit sharing
- Training & development
ROLE DESCRIPTION:
As a part time customer service representative, you will support the account management team in servicing our existing clients and handle special projects that are outside the normal day to day service. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and team-oriented candidate we are searching for. We anticipate internal growth opportunities for especially driven and customer minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Participate in a team-oriented service environment to support customer needs.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Licensed with agency experience a strong plus.
Compensation: $21.00 - $25.00 per hour
Ready to Launch Your Career?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Kevin Lowry - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
- Our office is located in Fresno, CA.
- I have been a State Farm agent since 2006.
- I am a proud graduate of Bullard High School and St. Mary's College.
- We have 30+ years of combined insurance experience in our office.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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