Customer Service Representative - State Farm Agent Team Member
Full Time • Chicago - IL
We seek a highly motivated, fast learning candidate who can thrive in a customer service/sales environment and enjoy being rewarded for their production and efforts. For over 30 years, the Jim Tom State Farm Insurance Agency has kept us a step ahead of our customers’ evolving needs in protecting families, businesses, properties, belongings and assets from life’s uncertainties.
We offer you:
We offer you:
- Base comp (doe)
- Bonus incentive based on production
- Opportunity for advancement & growth
- Paid time off
- Profit sharing
- Training & development
- Reimbursement of insurance license fees after 3 months, if unlicensed
What you'll do:
Engage with existing and prospective insurance customers by phone, email, texting, and in person.
Provide remarkable service for existing customers’ need, to drive retention.
Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm or alliance products.
Convert all prospective leads into customers using a proven consultative needs-based sales strategy.
Engage with existing and prospective insurance customers by phone, email, texting, and in person.
Provide remarkable service for existing customers’ need, to drive retention.
Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm or alliance products.
Convert all prospective leads into customers using a proven consultative needs-based sales strategy.
Requirements:
Recent experience in a similar role , or at least one year of experience in sales/customer service
Property & Casualty and Life & Health insurance licenses*
Recent experience in a similar role , or at least one year of experience in sales/customer service
Property & Casualty and Life & Health insurance licenses*
Receptive to feedback and performance coaching
Persuasive or convincing
Fast learner who absorbs new material quickly
Posseseses problem solving skills
Fast learner who absorbs new material quickly
Posseseses problem solving skills
Strong communication, critical thinking, and multitasking skills
Competitive, highly self-motivated and enjoys being rewarded for your efforts
Able to work with other team members and independently, and able to hold yourself accountable for your performance
Ability to multitask, while performing tasks accurately with your attention to detail
*Property & Casualty and Life & Health Insurance Licenses are required or able to acquire asap. If unlicensed, we'll provide you guidance how to acquire licenses, which we'll reimburse you for.
Note: By contacting us, you consent to be contacted by our agency by email, text, or phone call.
This is in-office position at a local State Farm Agency located on the far north side of Chicago. This position is with an established State Farm Agent's office, not State Farm Companies.
Compensación: $20.00 - $30.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, y Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish y Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none