Customer Service Representative - State Farm Agent Team Member
Dexter - MI - 48130
Customer Service Representative - State Farm Agent Team Member
Full Time • Dexter - MI - 48130
Responsive recruiter
Replies within 24 hours
Benefits:
- Life insurance
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2026 and currently lead a growing team of three, with plans to expand. Once I entered the insurance industry, I quickly discovered my passion for sales, building relationships, and helping customers protect what matters most. After three years of learning the business and developing my skills, I took the next step into agency ownership.
I opened my agency in 2026 and currently lead a growing team of three, with plans to expand. Once I entered the insurance industry, I quickly discovered my passion for sales, building relationships, and helping customers protect what matters most. After three years of learning the business and developing my skills, I took the next step into agency ownership.
We're now building a high-performing, sales-driven agency where ambition, accountability, and results matter. I believe in setting high expectations, taking initiative, and consistently putting in the effort needed to succeed. Our goal is to create an environment where motivated individuals can challenge themselves, sharpen their sales skills, and build rewarding, successful careers.
Our agency offers life insurance benefits, paid time off, and reimbursement for licensing costs. We also provide hands-on guidance, an open-door approach to leadership, and opportunities for professional growth. We're committed to supporting our team while holding everyone accountable to high standards.
I'm looking for someone who is competitive, resilient, self-motivated, and hungry to succeed. The right person thrives on challenges, isn't discouraged by rejection, and understands that success in sales comes from consistent activity, follow-through, and hard work. If you're driven to achieve goals, motivated by results, and ready to take ownership of your success, we'd love to meet you!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Tiffany Apsitis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Dexter, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)