Customer Service Representative - State Farm Agent Team Member
Mililani - HI
Customer Service Representative - State Farm Agent Team Member
Part Time • Mililani - HI
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2012 and is a close-knit team of five built on strong relationships and a customer-first approach. Before becoming a State Farm agent, I had a background in social services, which continues to shape how we care for and support our customers.
I hold a Bachelor of Arts from the University of Nevada, Las Vegas and a Master’s in Counseling Psychology from Chaminade University. I’m a proud wife and mother of three, with a dog and three tortoises, and I’m also a second-generation State Farm agent.
For our team, we offer health benefits, a Simple IRA, professional development, team-building events, and a strong focus on work-life balance.
Our office culture is warm, friendly, and relationship-driven. We believe insurance can be taught, but genuine care and connection matter most. We’re looking for someone who is reliable, coachable, and adaptable - someone who enjoys working with people and is eager to learn and grow in a supportive environment.
ROLE DESCRIPTION:
Our agency opened in 2012 and is a close-knit team of five built on strong relationships and a customer-first approach. Before becoming a State Farm agent, I had a background in social services, which continues to shape how we care for and support our customers.
I hold a Bachelor of Arts from the University of Nevada, Las Vegas and a Master’s in Counseling Psychology from Chaminade University. I’m a proud wife and mother of three, with a dog and three tortoises, and I’m also a second-generation State Farm agent.
For our team, we offer health benefits, a Simple IRA, professional development, team-building events, and a strong focus on work-life balance.
Our office culture is warm, friendly, and relationship-driven. We believe insurance can be taught, but genuine care and connection matter most. We’re looking for someone who is reliable, coachable, and adaptable - someone who enjoys working with people and is eager to learn and grow in a supportive environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ashley Gundaker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $20,000.00 - $26,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Mililani.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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