Customer Service Representative - State Farm Agent Team Member
Ottawa - IL - 61350
Customer Service Representative - State Farm Agent Team Member
Full Time • Ottawa - IL - 61350
Benefits:
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
We are a high performing agency consistently ranked in the Top 100 of 19,000+ Agents with offices in Ottawa, Minooka, & Streator.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative with the Chad Lucas Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused energetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Assist customers with day-to-day needs such as policy changes, coverage questions, billing, etc
- Address customer needs and identify coverage gaps that may exist
- Discuss additional protection needs such as Life Insurance, Supplemental Health, & Short-Term Disability
- Understand the dynamics of each household through their family, work, and financials
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Property & Casualty License Preferred but not Required, must be able to obtain
Compensation: $50,000.00 - $75,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. If you want to work in an environment that is fun, challenging, and rewarding, then Chad Lucas - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Ottawa, Minooka, Streator.
- We currently have 20 team members at our agency.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none