Customer Service Representative - State Farm Agent Team Member
Louisville
Customer Service Representative - State Farm Agent Team Member
Full Time • Louisville
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Nathan Carter – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Our office is welcoming and upbeat, and we keep things comfortable: business casual attire is the standard; tennis shoes are absolutely welcome. If you’re outgoing, motivated, and ready to make an impact while chasing your goals, we’d love to meet you.
Our office is welcoming and upbeat, and we keep things comfortable: business casual attire is the standard; tennis shoes are absolutely welcome. If you’re outgoing, motivated, and ready to make an impact while chasing your goals, we’d love to meet you.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Come join us in the Highlands where your next great opportunity is right around the corner.
RESPONSIBILITIES:
Come join us in the Highlands where your next great opportunity is right around the corner.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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