Customer Service Representative - State Farm Agent Team Member
Marshall - MN
Customer Service Representative - State Farm Agent Team Member
Full Time • Marshall - MN
Responsive recruiter
Benefits:
- Commission
- Health Insurance Stipend
- Simple IRA w/company matching
- Opportunity for advancement
- Paid time off
- Signing bonus
- Bonus based on performance
- Competitive salary
- Training & development
Full-Time | Marshall, MN | Monday–Friday, 8:15 a.m.–5:15 p.m.
$41,600 Base + Commission
$41,600 Base + Commission
Andrew Suby State Farm is looking for a customer-focused, organized, and motivated Customer Service Representative to join our growing team. In this role, you’ll help customers with their insurance needs while identifying opportunities to recommend additional products and services.
What You’ll Do
- Answer calls, emails, and customer inquiries professionally
- Assist with policy changes, billing questions, coverage questions, and account updates
- Help customers navigate next steps following a claim or loss
- Build strong customer relationships through attentive, personalized service
- Identify customer needs and recommend appropriate insurance products
- Generate and follow up on leads, quotes, and customer requests
- Maintain accurate customer records and documentation
- Work toward agency goals for customer service, retention, and sales
What We’re Looking For
- Previous customer service experience; insurance or financial services experience preferred
- Strong communication and active listening skills
- Organized, dependable, and comfortable multitasking
- Comfortable learning new technology and computer systems
- Comfortable having sales conversations and recommending products
- Coachable and willing to learn
- Willingness to obtain and maintain required insurance licensing
What We Offer
- Signing bonus up to $2,000, based on licenses obtained before your start date
- Simple IRA with company matching
- Health insurance stipend
- Paid time off
- Performance-based bonuses
- Opportunities for advancement
- Training and professional development
- Consistent Monday–Friday schedule. Occasional schedule flexibility may be needed to accommodate customer needs
- Supportive team environment
Why Join Us?
We’re a growing local agency with a strong focus on helping customers protect what matters most. You’ll receive training and coaching while having opportunities to develop your skills and grow within the agency.
We’re a growing local agency with a strong focus on helping customers protect what matters most. You’ll receive training and coaching while having opportunities to develop your skills and grow within the agency.
If you’re looking for a career where you can help people, build relationships, and be rewarded for your success, we encourage you to apply!
Compensation: $41,600.00 - $55,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Marshall, MN.
- We currently have 4 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none