Customer Service Representative - State Farm Agent Team Member
Atlanta
Customer Service Representative - State Farm Agent Team Member
Full Time • Atlanta
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of seven. Before becoming an agent, I worked in State Farm Claims, where I developed a passion for helping customers and protecting what matters most. I'm a graduate of Auburn University and Capella University, where I earned both my bachelor's and master's degrees. I also ran track at Auburn and love traveling, seeking new adventures, and even skydived in Dubai!
Serving my community is incredibly important to me. I'm an active member of Alpha Kappa Alpha (AKA), involved with my local church, and passionate about giving back through service and community involvement.
Our agency offers health benefits, PTO, vacation, sick leave, and mental health days, along with work-from-home opportunities based on performance. We also provide ongoing training, professional development, and excellent opportunities for career growth.
Our culture is young, energetic, competitive, and focused on winning together. We're proud to be ranked #11 in the country for Life Insurance, and I'm looking for dedicated, ambitious, and hardworking individuals who are eager to grow professionally and be part of a high-performing team.
I opened my agency in 2021 and currently lead a team of seven. Before becoming an agent, I worked in State Farm Claims, where I developed a passion for helping customers and protecting what matters most. I'm a graduate of Auburn University and Capella University, where I earned both my bachelor's and master's degrees. I also ran track at Auburn and love traveling, seeking new adventures, and even skydived in Dubai!
Serving my community is incredibly important to me. I'm an active member of Alpha Kappa Alpha (AKA), involved with my local church, and passionate about giving back through service and community involvement.
Our agency offers health benefits, PTO, vacation, sick leave, and mental health days, along with work-from-home opportunities based on performance. We also provide ongoing training, professional development, and excellent opportunities for career growth.
Our culture is young, energetic, competitive, and focused on winning together. We're proud to be ranked #11 in the country for Life Insurance, and I'm looking for dedicated, ambitious, and hardworking individuals who are eager to grow professionally and be part of a high-performing team.
ROLE DESCRIPTION:
As a Customer Service Representative with Amber Murrell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $60,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Atlanta, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none