This position is responsible for leading and managing a small team for the support of a multi-location national health and fitness organization. You will install, configure, troubleshoot and diagnose workstations, LANS, WANS, servers, and virtual environments. This position works at our corporate office and on premises only. Responsibilities include, but are not limited to:
Responsibilities:
- Maintain essential IT operations, including VPNs, operating systems, security tools, applications, servers, email systems, laptops, desktops, routers and firewalls, software, and hardware
- Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Ensure the organization follows all Best Practices concerning technology security
- Monitor datacenter health and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
- Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
- Support internal VOIP technologies (Sip, IAX), including an Asterisk telephony systems (Analog and Digital)
Requirements:
- Partner with internal and external stakeholders to communicate project status, activities, and achievements
- Assisting IT Director as needed
- Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
Other Skills:
- Ability to solve problems in a stressful situation
- Ensures work area is maintained and organized at all times
- Present a professional appearance and demeanor at all times when representing the Genesis Health Clubs
- Participate in developing strategies to support organization goals and objectives
- Develop and build a team atmosphere among the department
- Ability to respond to common inquiries or issues quickly
Expectations:
- Bachelor’s degree in technology or computer science is preferred
- Strong oral and written communication with members and staff
- Ability to work well with others
- Two years field experience or equivalent certification
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
Genesis Health Clubs
Join the Genesis Health Clubs Family — Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we’re a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you’re training clients one-on-one or helping families stay active through our extended brands, you’ll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you’re passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)