- Must have minimum 1-2 years of experience in the fitness industry
- Must have a flexible schedule with the ability to work mornings, evenings and weekends
- Must have minimum 1-2 years of sales/customer service experience
- Previous kickboxing experience strongly preferred however not mandatory
- Bilingual preferred but not mandatory
- Greet, answer questions, sell and register prospective leads
- Provide stellar customer service and keep members motivated throughout workout
- Member retention and engagement via telephone calls and follow ups
- Personalized and engaging lead generation/re-generation and follow up to convert prospects into members
- Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
- Customer service via all forms of communication: in person, phone, email, text, social media, etc.
- Resolve past due memberships
- Create monthly marketing plans with the owner
- Scheduling and reports
- Keep social networks updated regularly posting on Instagram and Facebook
- Ensure the gym is kept clean and all equipment organized and in working order at all times.
- Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
- Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
- Do inventory as needed
- Physically fit and committed to living a healthy lifestyle
- Passionate, intelligent and knowledgeable regarding the fitness industry
- Detail oriented, hardworking, accountable
- Creative, personality, high energy personality that is contagious
- Someone who wants to have FUN, SMILE and LAUGH at work
- Strong leadership ability with the understanding that there is no "I" in team
- Ability to work independently, as well as with a team
- Comfortable closing sales by building relationships and selling the value of 9Round
- Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
- Professional, above all else
- 9Round Trainer Certification
- Uniform and Equipment Starter Kit
- Complimentary gym membership for yourself
- Sales commission
- Staff events
ABOUT 9ROUND
9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they don’t have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you’re male or female, 19 or 91, 9Round makes you stronger in 30 minutes.
MISSION STATEMENT
We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we’re all about making members stronger in 30 minutes, physically and mentally.
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