General Commercial Cleaner (Janitorial)

Reporting to the Building Supervisor, the General Commercial Cleaner will be responsible for conducting various general housekeeping cleaning services at assigned residential and commercial client sites.

This is a shift job. Wednesday for 4.5 hrs from 6 pm to 10.30 pm. Saturday 4.5 hrs from 3 pm to 7:30 pm. Friday for 3 hrs from 6 pm to 9 pm. Salary @ $14/hr. Location is Derry and Tomken area.

DUTIES & RESPONSIBILITIES

The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. ServiceMaster Clean maintains the right to modify job duties and responsibilities at its discretion.

Functional Duties

Dust all furniture including desks, chairs, tables (exposed areas of desk only), and knickknacks
Dust all exposed filing cabinets, bookcases, and shelves
Dust, clean, and sanitize all telephones
Clean and sanitize drinking fountains
Low dusting of all horizontal surfaces up to hand height (70") including sills, ledges, molding, shelves, picture frames, ducts, radiators, etc.
Low dusting of all horizontal surfaces below 36" including sills, molding, ledges, shelves, frames, and ducts
High dusting of all horizontal surfaces above hand height, including shelves, molding, ledges
Spot cleaning of desk tops, reception lobby glass including front door and any other partition or door glass as well as walls doors and partitions when required
Clean all mirrors and glass within the unit, including interior glass in partitions and doors
Remove dust and cobwebs from ceiling areas
Clean, sanitize and polish all bathroom fixtures including toilet bowls, urinals, and hand basins
Empty and maintain all containers and garbage bins, including inserting liners, spot cleaning, and sanitizing
Empty and sanitize interior of sanitary containers
Refill all dispensers to normal limits including napkins, soap, tissue, towel, liners, seat holders/covers, and cups
Perform additional cleaning instructions received from client (when required)

General

Establish positive rapport with clients when possible
Provide an exceptional level of service that exceeds the expectation of the client
Conduct all work in accordance with company safety policies
Adherence to all company workplace policies
Perform other duties as may be required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period of time as agreed upon, in writing, with the Manager and/or Franchise Owner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Characteristic and Ability Requirements

Effective communication skills both written and verbal
Ability to engage in conversations with staff and clients
Pride taken in providing clean residential and commercial environments to clients
Strong attention to detail
Demonstrated sound work ethics
Proven ability to build and maintain strong working relationships
Flexible, adaptable and able to work effectively in a variety of settings
Works well independently and in a team environment

Educational Requirements

Education Required:n/a

Other Education/Certification/Training preferred: n/a

Work Experience Requirements

Work experience required: Minimum of one (1) years of experience in cleaning services

Job related experience required: Experience in commercial cleaning is preferred

Technical Requirements

Equipment: Vacuum cleaners, dust-aids

Software: n/a

Other: n/a

Competencies

Accountability - sets standards of performance for self; assumes responsibility and accountability for successfully completing tasks; encourages others to take responsibility.
Adaptability – treats new situations or changes as an opportunity for growth; focuses on the benefits of change; speaks positively about the change; modifies behaviour effectively and tries new approach without resistance.
Builds Trust and Respect – treats people with dignity, respect, and fairness; listens to others and considers opinions and ideas; shares thoughts, feelings, and rationale for decisions made, operates with integrity.
Customer Focus – effectively meets the needs of our customers; both internal and external, builds proactive relationships, takes responsibility for customer satisfaction.
Manages Work – manages one’s time and resources to ensure work is completed effectively and efficiently; effectively allocates own time to completing tasks, while leveraging available resources; stays focused and prevents distractions from work completion.
Problem Solving – develops solutions for work issues by examining root cause of issues, identifying cause and effect, and identifying potential solutions.
Quality Standards – sets standards for excellence in work and procedures to achieve high quality, productivity, and efficiencies; checks processes and tasks to ensure high quality output; takes corrective action to correct problems or notifies others of quality issues.
Safety Awareness - identifies safety issues/problems and informs the appropriate individual when issues arise; reports unsafe working conditions; makes recommendations for correcting safety and security concerns.
Teamwork – contributes to building a positive team environment; supports successes, recognizes accomplishments; provides feedback; exhibits openness to others perspectives; balances responsibilities.

Physical Requirements

This position requires a high level of physical exertion. Moderate intensity of sensory effort is required.

Working Conditions

There is a low risk of exposure to adverse working conditions.

By joining ServiceMaster Clean, you will be part of an industry leading company with over 65 years of expertise in Canada and opportunities from coast to coast. You'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals.

ServiceMaster Clean takes great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to ServiceMaster of Canada Ltd.

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