Customer Service Representative - State Farm Agent Team Member
Full Time • Roseville, MI
Responsive recruiter
About our Agency
Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor’s degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team’s ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected.
Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community—proud sponsors of the Detroit Youth Choir’s annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance.
If you’re looking to join a purpose-driven agency that values community impact and team collaboration, we’d love to have you with us!
Position Overview
Now in her eighth year as a successful State Farm agent, Kandiss brings a unique background to her role in risk management, with a bachelor’s degree in Clinical Laboratory Science and a decade of experience in the ER of a Level 1 Trauma Center. While she once witnessed the limitations of her team’s ability to help patients, Kandiss now dedicates herself to helping customers proactively protect against the unexpected.
Our team of nine spans two locations, providing high-quality service and meaningful support. We are also deeply involved in our community—proud sponsors of the Detroit Youth Choir’s annual shows and active contributors to local initiatives. Kandiss serves on the Board of Trustees for Gift of Life Michigan and is a Founding Board Member of the Michigan Black Business Alliance.
If you’re looking to join a purpose-driven agency that values community impact and team collaboration, we’d love to have you with us!
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Group Life Insurance Benefits
- 401K
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ferndale, MI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none