Restaurant Host South Coast Winery Resort and Spa
Part Time • South Coast Winery Resort & Spa
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Free uniforms
Coordinates dining room reservations and guest seating to assure a seamless transition from the podium to the table. Answers questions and direct guests to other areas of the property, answer the phones and take restaurant reservations.
ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
- Answer phones with in three rings in a courteous and professional manner.
- Meets and greets guests promptly, courteously, and addressing guests by name when possible.
- Escorts guests to tables with proper amount of clean menus and wine lists.
- Maintain a complete working knowledge of the Dining Room menu.
- Maintains a waiting list with approximate times, direct guests to areas to wait and to inform the guests when their table is ready.
- Handle all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
- Anticipates guests’ needs at all times.
- Inspects and replaces menus and wine lists that are soiled.
- Performs other duties as assigned by the Manager
- Maintain a professional appearance and demeanor.
Compensation: $16.90 per hour
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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Integrity
Do the right thing, maintaining transparency, and ensure your actions reflect our words.
Teamwork
United in spirit, we collaborate to overcome challenges and achieve our goals.
Customer Focused
Dedicated to satisfying the needs of our internal and external customers.
Passion
Approach every project and task with enthusiasm and a commitment to success.
Relationship Building
Committed to fostering lasting relationships based on mutual respect and care.
Self- Motivation
Take ownership by being proactive in identifying and solving problems.