POLICY AREA: ERT & Reconstruction

POLICY NAME: Matterport Technician

Purpose: Provide a job description for the Matterport Technician

Reports To: Dirctor of Training & Safety

SUPERVISES: Works directly with Emergency Restoration Technicians and Reconstruction Squad

Evaluated By: Director of Training & Safety, Talent Acquisition & Squad Support Specialist and peers

Basic Functions:

Capture 3D scans of homes and commercials properties using Matterport Pro2 camera and platform
Perform as an Emergency Restoration Technician as work flow dictates.

Basic Requirements:

High School Diploma or equivalent
Ability to multi-task and prioritize
Ability to work semi-autonomously and remain accountable
Competent communication skills (in-person and over-the-phone)
Competent with fundamental usage of smartphone and tablets (iOS and Android)
Valid driver’s license
Dependable transportation
Cell phone
Able to climb a ladder.
Able to lift at least 75 pounds.
Able to work in confined spaces.
Able to work around a variety of chemicals without any adverse reaction or sensitivity.
Follows established safety practices including the proper use of PPE when required.

Evaluated On:

All work will be performed according to company policies and up to Paul Davis standards
Ability to be precise and detailed
Punctual for scheduled appointments
Timely and thorough with daily tasks
Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous
Employees will ALWAYS wear a company uniform in good repair when representing this company
Employees will maintain a clean, professional physical appearance
Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)
Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include:

Integral to our company’s ability to thoroughly document conditions, materials and measurements of the properties we are providing service for
Capture 3D imaging data of residential and commercial properties
Uploads new scans daily
Performs any and all directives from the Director of Training and Safety, Talent Acquisition & Squad Support Specialist, ERT Project Managers, Reconstruction Project Managers and Estimators.
Responds to emergency losses
Performs Emergency Water Extraction and Drying Service, when needed
Assists in Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure), when needed.
Performs basic vehicle and equipment cleaning and maintenance.
Ability to follow direction
Communication with property managers/owners
Maintain company equipment to ensure longevity

High Detail Job Accountabilities:

With an eye for detail, capture 3D scanning imagery of all relevant spaces in residential and commercial properties, using Matterport Pro2 Camera and iPad.
Daily upload of 3D scans to Matterport Spaces web-based platform.
Read and comprehend all relevant job notes prior to arriving on site to scan a property.
Must have constant, mobile access to smartphone and Google Calendar.
Punctual to all appointments and able to contact the customer to reset expectations when scheduling prevents on-time arrival.
Documents customer questions and issues as they arise, using RMS notes and email/text communication to relevant parties.
Drive company vehicle in safest and most respectful manner possible
Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis
Alert supervisor of any vehicle disturbances (Oil changes, check engine light, etc.)
Participates in marketing and business development as the need arises.
Complete special assignments as requested by Supervisor
Participates in emergency services when an “All hands on deck” scenario arises.
Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

A typical shift for this position is 7:30am – 5pm, Monday – Friday.
This schedule can vary, depending on the flow of projects requiring 3D scans on a given day.
3D scanning responsibilities may be supplemented with Emergency Restoration Technician related work, as needed

Reward:

Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

IICRC Certifications for the Matterport Technician:

The Matterport Technician will have the opportunity to obtain the following certifications:
- o Water Restoration Technician
- o Fire and Smoke Technician

Compensation: $15 Per Hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.