Staff Assistant - State Farm Agent Team Member
Part Time • Austin, TX
Responsive recruiter
Position Overview
Are you looking for a Part Time position that will become Full Time in the Future?
Are you outgoing and customer-focused? Do you enjoy multi-tasking?
If you answered yes.... this position may be for you!
Are you outgoing and customer-focused? Do you enjoy multi-tasking?
If you answered yes.... this position may be for you!
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Contact our current Policy Holders by phone, text or email for a variety of reasons.
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
Qualifications
- Strong communication skills - written, verbal and listening
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Must be available to work the following schedule: 7-8 hours per day and 3 days per week (NOT remote)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $20.00 - $21.00 per hour
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in southwest Austin.
- I have been a State Farm agent since 1984.
- We have over 50 years of combined insurance experience in our office.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none