SwimKids Swim School is excited to announce that we have immediate openings for our Customer Love position in our Woodbridge location!

SwimKids Swim School would love to invite you to apply to join our FUN and DYNAMIC TEAM at this exciting time of growth and expansion! We are known for our award winning swim programs and have been voted a Top Place to Work by the Washington Post.

Our mission at SwimKids is "We build loving relationships that saves lives." If you are someone who LOVES people, is FRIENDLY and has HIGH ENERGY, this could be the perfect opportunity for you! Not only will you feel like you've found the most fun-loving family and flexible job with SwimKids, you will be positively impacting our customers EVERY DAY by helping them register for our fantastic swim lessons and delivering high-quality customer service!

We are looking for reliable, responsible individuals with positive energy and a knack for developing relationships with customers. Previous coaching experience or a swimming background is not necessary - we will teach you everything you need to know in order to thrive and be a successful member of our SwimKids team!

Available Shifts Include: Mornings, Evening and Weekends

Qualifications & Requirements:

1) Loves interacting with people - especially children and their families

2) Strong communication and organization skills

3) Enjoy working with and assisting others with their needs and concerns

4) Willing and eager to be coached by teammates and managers

5) Ability to prioritize - counter clients, incoming phone calls, vendor visits, and email6) Positive attitude with high energy

7) Team player who is dependable and reliable

8) Minimum Age of 16

9) Complete 40 hours of training

10) Embrace and commit to the SwimKids Mission: "Provide the Best Lesson Experience for Swimmers, Parents and Staff!"

Responsibilities:

Providing excellent customer service while registering customers for swim lessons, scheduling makeups, transferring to a new class, giving out general information or addressing customer concerns
Listen to and assist customers with challenges they are experiencing
Welcome every person into our facility with a fantastic smile and greeting
Complete required trainings and be a continual learner
Deliver excellent customer service to all that utilize our facility
Follow our systems with a focus on follow through and detail
Help set and maintain professional business attire
Takes responsibility for helping to resolve challenging client situations in a timely manner

Benefits:

Ability to choose permanent schedule
Fun team atmosphere with caring coworkers
Excellent upward mobility opportunities
Competitive pay based on performance
Health insurance for those working 30+ hours/week
Employee discounts on retail items and swim lessons for children

If you would like to come and join our amazing culture, make friends that last a lifetime and help to ensure children receive the life-saving skill of swimming, we welcome you to apply!

If you would like to learn more about SwimKids, please visit our website for more information at https://www.swimkids.us

COVID19 Response:

We’re committed to doing everything we can to maintain a safe and healthy workplace. Our water exceeds all health requirements with our inline ultraviolet (UV) system in addition to maintaining proper chemical balance. We are reducing our capacity in accordance with local and state guidelines and our facilities are set up for proper social distancing. We’ve established protective protection standards for all of our staff, such as face shields and/or protective masks. In addition, we practice staff wellness questioning before each and every shift and are exercising frequent hand-washing. Our facilities have been deep cleaned. The organization has invested in nightly professional cleaning and we’ve introduced and established new hard surface cleaning practices.

We are relying heavily on CDC and local health department information in establishing safe working conditions and will continue to make our best efforts to keep the workplace safe.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation: $15.00 - $19.00 per hour

We've been teaching kids to LOVE swimming since 1997!

Our story:

Founded by Dave and Cindy Tonnesen, SwimKids Swim School has locations in Woodbridge, Gainesville, Leesburg & Fredericksburg!

SwimKids and its founders have been honored with numerous awards including, (but not limited to):

Washington Post Top Workplaces

Silver Stevie® Award for the Fastest Growing Company of the Year under 2500 Employees in the American Business Awards

Best facility in the United States Swim School Association (USSSA)

Inc. 500/5000 List of America's Fastest Growing Companies

Our swimming program:

We teach all ages and ability levels of swimmers!

FREE Splish Splash Baby Class® for babies ages 2-5 months with a parent

SoloTwo's & SuperTwos for 2-year-olds without a parent

Preschool ages SwimTots program for ages 3-5 years

SwimKids program for ages 6-teenage

Special Abilities swim lessons program

USA Swimming Stealth Swim Team® for competitive swimmers

Our employees:

Help provide children with the lifesaving skill of swimming

Receive amazing mentorship with managers that care about them

Make friends that last a lifetime

Work in an incredibly supportive community

Are involved in a positive workplace culture of like-minded people

Have opportunities to set goals and have accountability partners

LOVE THEIR JOBS!

SwimKids has a large staff of certified swim instructors and managers who are hand picked because of their ability to connect and work with children! We then teach them to teach the SwimKids way, using SwimKids progressions that break down complex strokes to an easy-to-learn progression.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

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