JOB SUMMARY: Assisting Hands of Boca and Delray is licensed private duty Home Health Agency serving Boca and Delray in Palm Beach County. We are looking for an experienced Community Relations Manager to help us accelerate our fast paced growth. Our objective is to provide a concierge experience for our clients by referring to them the best possible caregivers, coordinating their care and supporting their desire to remain at home.
As our Community Relations Manager you will be the main liaison between our Company, our Community and our Referral sources. You will market our services to Care Managers, Physicians, Hospitals, Nurses, Rehabs, Community centers and Consumers.
The ideal candidate will have passion for Home Care as well as a drive to meet and exceed sales goals. This is a great opportunity for someone who enjoys building relationships with key referral sources.
Qualifications and Skills
- Minimum of 2 years demonstrated professional achievement and income progression. Highly motivated. Excellent communication and presentation skills. Strong organization and time management skills.
- Experience with Medicaid Long Term Care program
- Formal Sales training
- 4 years of college preferred
- Ability to educate referral sources and potential clients
- Develop relationships with home health referral sources in the form of doctors, senior living communities etc.
- Expand network of referral sources throughout Boca Raton and Delray Beach area through cold calling, office visits, marketing events, sponsorship/charity work and relationship building.
- Produce significant and ongoing numbers of referrals in the area with the goal of growing patient census in Boca Raton and Delray Beach
Requirements of the Marketer / Sales Representative:
- Be a proven producer with a significant track record of bringing in substantial numbers of referrals on a long-term basis
- Must be well connected in the home health industry with physicians, senior living communities etc.
- Have high ethical standards and always be focused on putting the patient first.
- Love and compassion for elderly patients
- Must have a car with current insurance coverage and a valid driver's license
- Clear Level 2 background Screening
- Available to participate in weekly staff meeting and other events as required
- Willingness to coordinate and lead a weekly sales meeting
- Be aggressive and tireless in pursuing new prospects and willing to take on the responsibility of driving growth and leading others in time.
WORKING CONDITIONS: Position requires travel around Boca Raton, Delray Beach and Boynton Beach in Palm Beach County; reliable transportation necessary, valid driver's license and vehicle insurance.
Candidate must demonstrate Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals Strong customer service, sense of urgency and problem-solving skills Time Management and Organizational Skills, Strong interpersonal skills within all levels of an organization, Excellent presentation, negotiation, and relationship-building skills, Excellent oral and written communication skill, Ability to work outside of normal business hours (8-5), evenings and weekends as needed. Reliable transportation Job Types: Part-time, Commission.
This is a part-time Job
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company’s mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company’s Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company’s core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies’ caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone’s needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.