- Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management.
- Responsible for maintaining a clean and professional environment.
- Accountable for efficient, effective and high-quality service provision following all defined waxing service standards.
- Support and protect our culture.
- Other duties as assigned in the spirit of teamwork.
- Follows safety standards in all aspects of performance of the above functions.
- Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
- Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
- Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
- Support and protect our culture including teamwork, non-competitiveness, non-client thieving behavior.
- Other duties as assigned in the spirit of teamwork.
- Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
- Current NJ State licensure (Esthetician, Cosmetologist)
- Excellent hands-on waxing skills - for all types of body waxing, willing to learn our technique
- Minimum 1 year hands-on waxing experience in a professional setting
- Exceptional customer service skills
- Strong written and verbal skills
- Time management skills
- Self-motivated team player with outgoing and energetic personality
- Maintain a professional appearance at all times
- Have reliable transportation with a willingness to work flexible days and hours
- Previous waxing experience in a salon/spa
- Marketing skills - Preferred
- Initial hands-on training
- On-going training provided on our patented products and exclusive waxing techniques
- Excellent working environment- No speed waxing here!
- Free waxing - A little pampering goes a long way!
- Product discounts - You'll love using them!
- Performance based pay - You can make more money too!
- Referral program - Your friends and family will love you even more!
- 401(k) with matching - We'll help you save for retirement!
- Medical Plan Reimbursement (QSHERA)
WAXING THE CITY CAREERS
At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing the City Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide, LLC.
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