Full Job Description
The Lexington Marriott City Center is seeking a thoughtful, dynamic and inventive individual to join our Front Office Team. We are seeking a Night Audit Agent to help lead and deliver a quality customer experience at our property.
Job Summary
This position will be responsible for processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Running reports and rolling the date. This position is 10:30pm-7am
Core Work Activities
- Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
- Operate telephone switchboard station.
- Respond to and resolve guest requests, including wake-up call requests.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Count and secure bank.
- Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.
Compensation: $12.00 per hour
Mint Julep
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