Sales Lead / Installation Coordinator Hamilton

Apertura Futura: Sales Lead / Installation Coordinator

Full Time • Hamilton
Thos. R. Birnie & Sons is an original family owned company that has been providing service to the Hamilton and Golden Horseshoe communities for over 95 years. We specialize in residential plumbing and drain services. Our team is dedicated to enhancing the lives of the people we meet daily, and we have been for generations! 

We Have A Job For You!

We are currently looking for a Sales Lead / Installation Coordinator to join our team. In this position you will schedule, dispatch, and coordinate jobs for our sales and Installation team. Key job tasks include:

  • Schedule and dispatch jobs for the installation and sales team, calling customers to confirm appointments.
  • Ensure permits are applied for and received, ensure inspections are booked, and follow up on the passing of jobs.
  • Ensure all equipment and materials are ordered and ready for each job, adhering to quality checklists.
  • Process all department specific paperwork, timesheets, invoices, tracking, posting, A/R, daily receivables, C/C processing, PO’s, SPP.
  • Work with the management team to resolve customer concerns for the install and sales department, ensuring the highest levels of customer satisfaction.
  • Conduct follow up calls with sales and install customers to ensure quality of work.
  • Administration and clerical duties
Job Type: Full Time

Benefits & Perks:

  • Competitive wages.
  • Great health benefits because your health is important to us. 
  • RRSP plan with company match.
  • Supportive team environment.
What We Need From You:

  • Minimum 3+ years administrative / coordination experience.
  • Strong customer service skills.
  • Prior experience in the plumbing industry is considered an asset. 
  • Great communication skills with the ability to connect and build positive relationships with customers and your team.
  • Ability to drive team performance to achieve objectives. 
  • Highly organized with exceptional follow through abilities.
  • Ability to work in a fast paced, goal driven environment.
  • You demonstrate a positive attitude and are willing to learn and grow.

Apply Today and Build a Career with Us!

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. Spend a little time learning about Thos. R. Birnie & Sons Ltd. by visiting www.5stinky.com. When you are ready, please click on the "Apply Now" button and follow the directions to apply for this position. 

Equal Opportunity Employer




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What We Offer:

Above Average Service Industry Pay - With the Ability to Earn More!
Fully Stocked New and Clean Trucks
Company Supplied Uniforms
Benefits - Health, Dental, RRSPs, and More!
A Supportive Team of Skilled Technicians
Advanced Software - Very Limited Paperwork.