Who are we?
Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Wilmington is a hot spot for agents looking to rapidly build and grow their real estate careers.
Who are we looking for?
The Team Administrator must understand that to run effectively and efficiently, a real estate team must tend to its agents and clients needs in such a way that they are receiving the expected level of service and remain satisfied with the level of service provided by the team.
The Team Administrator acts as the main point of contact for the team. They will answer the phones, return emails and handle all agent and client needs with a smile.
The Team Administrator will assist in the management of the team by providing support and feedback to the Director of Operations and Rainmaker on all matters affecting the productivity and operation of the team.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
These are the standards a well-above-average performer will maintain or exceed:
- Answer phone properly with warmth and friendliness
- Greet everyone with a smile—be positive and cheerful
- Assist management team
Essential duties and responsibilities
- Answer the phone correctly
- Properly route phone calls
- Address agent and client needs
- Greet everyone in a positive manner
- Assist management team
- Create marketing templates
- Manage team database
- Plan quarterly client events
- Master technology platform and assist agents and clients as needed
Communications/Interactions
- Sales Associates – daily
- Clients - daily
- Director of Operations – daily
- Rainmaker – daily
Management responsibilities
- None
Knowledge/Skills
- Positive, learning-based attitude
- Detail oriented
- Great verbal and communication skills
- Neat, clean, professional appearance
- High school graduate
- Phone skills and experience
- People skills and experience
- Computer skills
Compensation: $12.00 - $15.00 per hour
Keller Williams Wilmington
A lot of companies say they function as a family.
At Keller Williams Realty, we place such an importance on this that we have designed a culture that fosters this. This approach guides us every day in how we conduct our business.
Mo Anderson defines the culture of Keller Williams Realty as “living the mission, vision, values, beliefs, and perspectives" of Keller Williams Realty. Our beliefs are the rules we live by and they dictate how we work together and will treat each other.
Our Mission
To build careers worth having, businesses worth owning, and lives worth living.
Our Vision
To be the real estate company of choice.
Our Values
God, Family, then Business.
Our Perspective
A training and consulting company that also provides the franchise systems, products, and services that lead to productivity and profitability. Keller Williams thinks like a top producer, acts like a trainer-consultant, and focuses all of its activities on service, productivity and profitability.
Company Website: www.kwia472.com
(if you already have a resume on Indeed)