Water and Fire Restoration Technician

CONSTRUCTION WORKERS…WHEN WILL THE CONSTRUCTION INDUSTRY TAKE A DIVE? NOBODY TRULY KNOWS, WE ONLY KNOW IT WILL HAPPEN. CONSIDER A CAREER IN THE RESTORATION INDUSTRY, AN INDUSTRY THAT IS RECESSION PROOF! NO MORE FEAST OR FAMINE. ENJOY STEADY WORK WITH THE PREMIER RESTORATION COMPANY OFFERING COMPETITIVE PAY, SIGN ON BONUS AND OTHER INCENTIVES, PTO, ADVANCEMENT OPPURTUNITIES, PAID TRAINING!

Position Overview

When disaster strikes somebody’s home or office, we are first on the scene. You are part of the team that swoops in to save the day. A technician stabilizes the chaos by performing water/fire mitigation and other types of organized demo and cleaning. Inspect, assess, and complete restoration work and put the customer at ease.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Safely completes assigned jobs according to company processes while maintaining quality control on each job
Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning of salvageable materials, light construction and demolition as directed by supervisor
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
Responsible for making daily adjustments to the drying plan based on meter readings
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

Strong work ethic and willingness to learn; Experience in the restoration or construction industry not required
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Can read and safely follow product label usage instructions
Must be able to prioritize activities and meet deadlines
Drug/Alcohol/Tobacco free required
Certifications are not required but preferred:
- WTR – Water Damage Restoration Technician
- ASD – Applied Structural Drying Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicant must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
Don appropriate Personal Protective Equip (PPE); For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
Use visual acuity to perform detail-oriented activities

Compensation and Incentives

Competitive wage, DOE: $14-22/hr
$500 Startup bonus after 90 days of employment
Regular bonus and other performance incentives
PTO Accrual
Health Insurance
Opportunities for certification/advancement
Monthly team building luncheon or activity
Cell phone allowance

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. Additional responsibilities related to restoration work may be required of employees. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Our environment is a diverse community where successful people work together to achieve common goals.

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