Benefits:

Tips/Gratuities
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, event venues, a tasting room, a restaurant, an onsite microbrewery, spa and an outdoor event center featuring musical acts from near and far.

For more information, visit https://www.cartercreek.com.

SUMMARY: Carter Creek Winery Resort & Spa is currently hiring Host/Hostess to join our resort. In this position, the ideal candidate will be coordinating dining room reservations and guest seating to assure a seamless transition from the podium to the table. Answer questions about and direct guests to other areas of the property, answer the phones and take restaurant reservations.

PAY: Starting $12.00/hour base pay + tips. Averages $16.00 +/hour based on hourly wages + tips/gratuities

ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
Answer phones with in three rings in a courteous and professional manner.
Meets and greets guests promptly, courteously, and addressing guests by name when possible.
Escorts guests to tables with proper amount of clean menus and wine lists.
Maintains a complete working knowledge of the Dining Room menu.
Maintains a waiting list with approximate times, directs guests to areas to wait and to inform the guests when their table is ready.
Handles all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
Anticipates guests’ needs at all times.
Inspects and replaces menus and wine lists that are soiled.
Performs other duties as assigned by the Manager
Maintains a professional appearance and demeanor.

JOB KNOWLEDGE: One year previous restaurant experience preferred. Must be able to speak, read, understand and write the primary language of the work place. Restaurant experience preferred.

CERTIFICATE REQUIREMENTS: Must be obtained/current upon hire and maintained for duration of employment.

TABC Certification
Food Handler’s Certification

SKILLS AND APTITUDES: Knowledge of wines and varietals. Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

BENEFITS (Full-time):

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

BENEFITS (Part-time):

Employee discounts
Referral program

SCHEDULE:

Must be available to work all shifts including weekends
Flexible scheduling
Additional work available for special banquets or events

We are an Equal Opportunity Employer

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

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Core Values

Integrity

Do the right thing, maintain transparency, and ensure your actions reflect our words.

Customer Focused

Dedicated to satisfying the needs of our internal and external customers.

Relationship Building

Committed to fostering lasting relationships based on mutual respect and care.

Teamwork

United in spirit, we collaborate to overcome challenges and achieve our goals.

Passion

Approach every project and task with enthusiasm and a commitment to success.

Self Motivation

Take ownership by being proactive in identifying and solving problems

Restaurant Host/Hostess-Carter Creek Winery Resort & Spa

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Core Values