Position: Restoration Project Manager

Reports To: Operations Manager

What does a Restoration Project Manager with Paul Davis do?

Lead a team of hardworking individuals serving others within your community
Make a difference for others that have had a disaster strike their property
Take pride in completing your restoration projects on a budget with exceptional customer service
Be empathetic and show a sense of urgency while communicating with our customers

Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members by providing industry training and giving Restoration Project Managers the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Project Managers are leading teams to restore properties after disasters strike (i.e., floods, fires) and will be directing the subcontractors and crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Qualifications (Requirements):

Desire to join a world-class team
Is self-motivated
Excellent prioritization and time management skills
Works well in a fast-paced, dynamic environment
Foster a positive attitude with team, adjusters, customers, and subcontractors
Is willing to work hard and do what it takes to get the job completed
Quick turnaround of completing projects without sacrificing quality
Dedication to customer service
Ability to lead others from diverse backgrounds
Fluent in English
Clean criminal background check
Ability to pass a drug test
Valid driver's license with a clean record
Ability to work 40+ hours per week including some nights/weekends and overtime, if needed
Available 24/7 during CAT Event, if needed
Desire to continually learn new things

Role on the Team (Job Responsibilities):

Call homeowners with initial contact and get loss description as needed when Estimators are indisposed.
Coordinate times and dates that work with customers and potential customers
Walk through jobsite with customer to review restoration project
Secure restoration contracts
Complete projects in an efficient and timely manner
See contracts through from start to finish while remaining profitable
Collect deposits, milestone payments and final payments in timely manner
Monitor the program scoring to improve customer service and turnaround times.
Coordinate subcontractors tailored specific to job
Approve subcontractors’ invoices
Manage job costs
Proof and assist Estimators in all aspects of scopes and sketches
Provide help to structure when possible (i.e., light carpentry, light drywall work)
Get crews and customer acquainted with each other to build report
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
Re-inspect job sites for quality control.
Focus and dedication to providing excellent customer service.
Communicate and respond to customers, adjusters, and PDR team in a timely manner
Be accessible by phone and participate, as necessary, in the on-call schedule.
Be a great representative of our brand!

Compensation and Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Paid training
Great culture and team dynamic
Salary $75k - $85k depending on experience and certifications
Bonus opportunities based on performance

Position Requirements

Education: Associates Degree in Construction Management or equivalency

Experience: 3+ yrs. Experience (preferred) as project manager

Licenses & Certifications:

Valid Driver’s License (At all times).
IICRC Certifications, a plus

Knowledge, Skills, Abilities:

Speak well, politely, and appropriately.
Sales abilities, outgoing personality skills and positive attitude
Extensive knowledge in project management
Ability to read, interpret, and communicate oral and written instructions (i.e., work orders)
Ability to keep an eye out for safety on job sites
Ability to plan, organize, and juggle multiple projects at once
Ability to deploy and manage subcontractors
Ability to adapt to changing job scope/demands
Excellent Customer Service skills.

Please apply if you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

Profit Sharing
Paid time off
Holidays

Schedule:

Monday to Friday
Overtime
Weekends

Education:

Associate (Preferred)

Experience:

Construction Experience: 3 years (Preferred)
Project Management: 3 years (Preferred)

Work Location:

One location

Labor type:

Construction

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment

Work Remotely:

COVID-19 Precaution(s):

Sanitizing, disinfecting, or cleaning procedures in place

Work Location: One location

Compensation: $65,000.00 - $80,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.