Servpro of Norcross & Duluth- Restoration Project Coordinator

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.

If you are self-motivated, organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Create preliminary estimate
Scheduling appointments for Project Managers
Sending contracts and Change orders to clients
Xactanalysis uploads and communication
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Daily job file coordination to include monitoring status, audit and work-in-progress
Prepare job file reports
Complete and review job file documentation for final upload and the audit process
Assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience
Experience with writing estimates, job file processes, and quality assurance a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills
Successful at working in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Restoration Manager a plus but not a must

Hours

40 hours/week, flexible to work overtime when required
Vary between 8AM- 5PM

Pay Rate

Competitive pay based on experience.

Servpro of Norcross & Duluth is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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