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Front Desk/Sales Associate Pittsburgh

Front Desk/Sales Associate

Part Time • Pittsburgh
STRIDE is Lawrenceville's first boutique fitness studio experience, providing a welcoming environment and community focus for clients of all levels and backgrounds. Group classes are led by certified coaches in a supportive and empowering environment with state-of-the-art equipment and electrifying music. STRIDE aims to create a space where cardio, strength training and functional movement create one of the most engaging and effective ways to achieve your mental & physical goals.

The STRIDE Advisor assists the General Manager with new membership sales as well the retention of current members. The STRIDE Advisor provides superior client service while assisting new and current clients in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our clients and be part of building a strong STRIDE community. The STRIDE Advisor also assists with studio cleanliness.

RESPONSIBILITIES:
  • Execute full sales process of lead generation, follow up, and closing the sale
  • Meet and exceed sales goals as established by the General Manager
  • Conduct studio tours with new prospects to build rapport to facilitate sales
  • Become expert on products, programs and pricing
  • Emphasize and enforce objectives of the studio as a fitness and wellness provider
  • Book quality appointments to achieve monthly sales quota
  • Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
  • Assists with maintaining a clean, safe and inviting environment
  • Develop and refine selling and client management skills
JOB REQUIREMENTS:
  • Must be responsible, mature, punctual, and committed to creating a luxury fitness experience
  • Excellent sales, communication, and customer service skills
  • Goal-oriented with an ability to achieve sales targets
  • Strong client service skills
  • Ability to learn and use the ClubReady--club management software system
  • Must be fluent in English and have excellent communication skills via in person, phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills
  • Daily and/or occasional travel may be required
  • Attend special events and trainings as needed
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
  • May be required to sit or stand for up to four hours at a time
  • May be required to reach with hands and arms
  • Must be able to bend, lift, kneel, and drive a car
  • Must be able to climb up and down flights of stairs as elevators are not present at all locations
  • May be asked to occasionally lift up to 30 pounds.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
  • Must be able to effectively hear in person and via telephone
COMPENSATION & PERKS:
  • Competitive hourly wage
  • Opportunity for bonus based on performance
  • Opportunity for growth within the studios including additional sales and management positions
 
 




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Run with Stride Corporate.

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OUR VALUES

INCLUSION
We welcome all ages & all levels. At STRIDE, classes are designed for walkers, joggers, or runners and clients of all levels workout side by side to create a unique, inclusive experience.
EMPOWERMENT
We start together and we finish together. In-class leaderboards, motivational Coaches and studio staff, and community member events define a pack that everyone wants to join.
PROGRESS
We recognize that each client is on his or her own journey, and our integrated technology allows everyone to hit new milestones, track their accomplishments, and push themselves forward.
TRANSFORMATION
At STRIDE, we create a positive, safe space that allows clients to see themselves in a new light and we believe in celebrating the personal, transformative journey that gets you from the starting line to the finish line.
SUCCESS
We understand that the first step is likely the hardest, so we celebrate our clients’ wins, big and small, creating a dynamic experience in which clients feel a tangible sense of success through being a member of STRIDE.