Lead Mitigation Technician

Location

St Paul

Type

Full Time

Job Description

Basic Functions:

· Leads Production on job sites.

· Perform as a technician as work flow dictates.

· Responds to all activities of emergency services work related to assigned program work and tasks assigned by Production Coordinator, ERT Project Manager and Mitigation Team Leader

· Participates in on-call rotation

Basic Requirements:

· High School Diploma or equivalent

· Ability to multi-task and prioritize

· Mitigation Technician experience

· Restoration Documentation experience (Dry Logs, Scope sheets)

· Capable of communicating and understanding scope of work

· Dependable transportation

· Smart phone

· Able to climb a ladder.

· Able to lift at least 75 pounds.

· Able to work in confined spaces.

· Able to work around a variety of chemicals without any adverse reaction or sensitivity.

· Follows established safety practices including the proper use of PPE when required.

· Basic technology experience (IE. Computers & Smart phone apps)

· Desire to operate at a high level with accountability that represents an ability to take more responsibility over time.

Evaluated On:

· All work will be performed according to company policies and up to Paul Davis standards

· All work will be performed in accordance with safety regulations to this work

· Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous

· Employees will ALWAYS wear a company uniform in good repair when representing this company

· Employees will behave in a professional and mature manner when representing this company (NO profanity, NO horseplay, etc.)

· Company equipment and vehicles will be kept neat, clean and smoke free in working order at all times

Overall Duties Include:

· Responds to and leads emergency losses.

· Performs Emergency Water Extraction and Drying Services.

· Leads Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure).

· Leads Mold Remediation (including demolition and cleaning).

· Performs any and all directives from the ERT Project Manager

· Daily communication with ERT Project Manager on status of the project.

· Performs daily documentation, including but not limited to photos, notes, scope sheets and MICA.

· Ability to start a new loss and relay relevant information to ERT project manager.

· Performs on-call rotation.

· Performs basic truck, equipment and building maintenance.

· Ability to provide direction to others

· Transfer and act on direction from Production Coordinator into physical production

· Work side-by-side with other Mitigation Technicians to deliver a quality service on time

· Communication with property managers/owners

· Collection of field related documentation for emergency services. Including work authorizations, COC’s, and program documents.

· Manage good use of company supplies and minimize waste

· Maintain company equipment to ensure longevity

· Accountable to the success of the project including completion of the scope of work and job site cleanliness/ presentation.

High Detail Job Accountabilities:

· Document work completed through photos, job update notes and daily logs.

· Drive company vehicle in safest and most respectful manner possible

· Alert Production Coordinator of any vehicle disturbances (Oil changes, check engine light, etc.)

· Ability to communicate with insurance adjusters and program representatives as needed

· Maintain cleanliness of each vehicle used that day be the standards set by Paul Davis

· Relay homeowner or property manager questions to Mitigation Project Managers and Production Coordinator to follow up with

· Answer homeowner/ property manager questions as they arise

· Disassemble and safely store all hardware from demolition in designated plastic bags for reconstruction team

· Holds self and others to completion of daily documentation

· Disassemble and safely store all pieces of demolition that are deemed as “salvageable”

Complete special assignments as requested by Supervisor
Participates in emergency services when an “All hands on deck” scenario arises.
Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

· A typical shift for this position is 7:30am – 5pm, Monday – Friday.

· However, the Mitigation Technician must be able to contribute to the on-call rotation for weekdays and weekends.

Reward:

· Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year.

· Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

IICRC Certifications for the Mitigation Technician:

• The Mitigation Technician will have the opportunity to obtain the following certifications:

o Water Restoration Technician

o Fire and Smoke Technician

• Other Certifications will be made available as the Mitigation Technician takes on more responsibility.

Compensation: $18.00 - $25.00 per hour

Paul Davis Restoration of Greater MSP and the Northland

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.