Front Desk Receptionist

Location

Valencia

Type

Full Time

Position: Front Desk Receptionist

Reports To: Job Cost Accountant (JCA)

What does a: Front Desk Receptionist with Paul Davis do?

The Front Desk Receptionist at Paul Davis Restoration of Santa Clarita is a professional with experience handling a wide range of administrative, technical, and executive-support tasks
Ideal candidates will be highly organized, focused, detail-oriented, able to prioritize and manage multiple tasks, handle change efficiently, and more
Effective Front Desk Receptionists are familiar with all Microsoft software products and are eager to use these skills to assist in the growth and success of the company

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, offering a variety of training provided to stay updated on new technologies, regulations, procedures, etc.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission, and Values to be more than just a service provider – our Receptionist position is pivotal to the success of the franchise.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? At Paul Davis, we help homeowners put their lives together after a traumatic event. If you can perform in stressful situations, have excellent communication skills, and would enjoy the reward of working in a fast-paced environment, come join us. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. You will be practicing continuous improvement every day as you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents, and fellow team members!

Team Compensation and Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Paid training
Health, dental and vision insurance
Great culture and team dynamic
Hourly pay: $19.00 to $23.00/hour based on experience and certifications

Team Qualifications (Requirements):

Microsoft Office: Excel, Word, Outlooks, PowerPoint
Organized but flexible. Must be able to prioritize and manage time
Excellent communication skills; Fluent in English
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Valid driver's license with a clean record
Desire to continually learn new things

Role on the Team (Job Responsibilities):

Represent the Paul Davis Values and Basics professionally
Receive and distribute all incoming calls
Accept assignments from Third Party Administrators and insurance companies
Add customers into company used software and link to other software
Assist with specific duties as outlined in Reconstruction and Mitigation Workflow/Policy
Pick up and drop off mail to the finance department
Purchase all needed office/kitchen/bathroom supplies
Maintain all required paperwork for subcontractors and their vetting process
Maintain Contractor Services Agreement
Manage insurance and third-party programs
Maintain all necessary paperwork associated with programs
Keep office staff updated with changes associated with programs (guideline changes, etc.)
Alert all staff to new assignments that come in and ensure they are following procedures and submitting paperwork
Ensure notebooks and electronic files are maintained with all guidelines and any updates
Maintain records for OSHA requirements
Maintain a systematic and easily accessible electronic filing system
Perform other office and technical related duties as requested by management

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $19.00 - $23.00 per hour

Paul Davis Restoration of Santa Clarita , CA

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.