Low-Rise Lead Technician (Residential & Commercial)
Full Time • Charlotte
Join a Team You’ll Enjoy Working With
At Window Hero, we’re competitive, positive, and hardworking.
We enjoy being outside, staying active, and taking pride in what we do.
We enjoy being outside, staying active, and taking pride in what we do.
We are a relational company. We value people as much as projects. Our lead technicians are trusted professionals — responsible for quality, customer experience, and helping grow the business.
Make an Impact Through Service (and Earn More Doing It)
Our customers trust us because we focus on quality and long-term relationships.
With over 1,000 five-star Google reviews, we’ve built a reputation for doing things the right way.
With over 1,000 five-star Google reviews, we’ve built a reputation for doing things the right way.
As a Lead Technician, you’ll deliver great work and identify customer needs. When appropriate, you can earn commission on residential services by helping homeowners maintain their properties.
Role Overview: Low-Rise Lead Technician / Sales Technician
You will perform and lead low-rise exterior services for residential and commercial clients while delivering excellent customer service and maintaining safe, efficient job sites.
Key Responsibilities
- Perform low-rise window cleaning, pressure washing, and exterior services
- Lead and support team members on residential and commercial jobs
- Communicate professionally with customers on-site
- Identify additional service needs for residential customers (commission eligible)
- Follow all safety procedures including ladder safety and fall protection
- Ensure job quality, efficiency, and cleanliness
- Maintain tools, equipment, and company vehicle
- Complete basic job documentation and reporting
What We Offer
- Competitive hourly pay $18-$25 per hour + commission
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Commission opportunities on residential sales
- Paid safety training including ladder safety, fall protection, and jobsite best practices
- Ongoing skills development and certification opportunities
- High-quality tools, equipment, and PPE
- Year-round work (commercial + residential mix)
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Opportunity to advance into high-rise and rope access work for qualified team members
- Growth path into Crew Leader, Supervisor, Sales, or Management
- Strong team culture and supportive leadership
What We’re Looking For
- Experience in window cleaning, pressure washing, or exterior services preferred
- Strong customer service and communication skills
- Comfortable working on ladders and at heights (low-rise)
- Sales mindset for residential work (we train — no pressure selling)
- Valid driver’s license and clean driving record
- Reliable, safety-focused, and team-oriented
Grow Your Career with Window Hero
For team members interested in advancing, Window Hero offers additional training and career paths into high-rise and rope access work. Advancement is based on performance, safety, and leadership — not just time on the job.
If you enjoy working outdoors, serving customers, and being rewarded for great work, we’d love to meet you.
Apply today and grow your career with Window Hero.
Compensation: $18.00 - $25.00 per hour
Launch Your Career at Window Hero!
As a fast growing business that strives to deliver quality services and excellent customer experiences, we value the person as much as the project—and that includes our team members. Find out how to become a part of a fun, fast paced work environment where you’ll meet new people and learn valuable new skills.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Window Hero Corporate.
Apply here.
Team Environment
Work alongside others in an enthusiastic, friendly environment. Join 2-3 other team members on the job each day.
Outdoor Work
Staying active is much easier if you get to work outside most of the day! Whether your pressure washing or window cleaning, enjoy the beautiful outdoors.
Paid Training
Our technicians and team members receive professional training and skill development so that they can excel on the job and learn new skills.
Great Benefits
Receive paid holiday and PTO days, a competitive hourly starting rate, and flexible part or full-time schedules.
Growth Opportunities
Hard work at Window Hero never goes unnoticed. Enjoy performance bonuses and opportunities to advance as you build your career with us.