Administrative Assistant
Full Time • Portland - Washington Ave.
Our agency is looking for a highly motivated and professional client success manager to oversee functions at our front desk. As the ‘face’ of our company, the successful candidate should be enthusiastic about providing our clients and co-workers with an exceptional first impression. You will perform a range of duties which include being the first point of contact for all visitors at the office, answering the phones, maintaining office appearance & supplies, sorting and filing incoming and outgoing mail, assisting customers with general billing & policy inquiries, managing social media pages, and coordinating community outreach initiatives. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Job Duties/Essential Functions
- Act as the first point of contact for all incoming client/employee requests
- Assist in managing social media accounts
- Direct and manage incoming and outgoing agency mail and packages
- Handle general policy & billing inquiries from clients
- Daily monitoring of insurance policy activities
- Maintain key contact info for clients & company partners
- Track and order office equipment and supplies for the agency
- Monitors common areas to maintain a professional appearance
- Assisting agency management with other tasks upon requests
Skill/Qualifications
- Outstanding interpersonal communication skills
- Excellent social media skills, including a passion for developing great content
- Positive attitude and proactive client service orientation
- Proficient in Microsoft Office, including Outlook
- Excellent organizational and time management skills
- Ability to multi-task and work in a deadline-oriented environment
- Takes initiative to solve problems
Minimum Experience / Education
- At least two years of experience in a professional environment, and/or recently obtained 4 year college degree
Benefits
- PTO
- Paid Holidays
- Group Health Insurance
- Group Dental Insurance
- Short Term & Long Term Disability
- Life Insurance
- Simple IRA with match
- Option to work remote on Friday
Compensation: $40,000.00 - $42,000.00 per year
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?
(if you already have a resume on Indeed)
Or apply here.
Career advancement in a growing field
It’s projected that 50% of the insurance workforce will retire by 2028, opening up plenty of employment and advancement opportunities. (Source: insureon.com)
Give Back to Your Community
Insurance agents are often active and engaged members of their communities. Many agencies are involved in a variety of charitable efforts, such as local children’s organizations, animal shelters, disaster relief, and more. (Source: insureon.com)
Develop a Broad Skill Set
The insurance industry is continually evolving as customer needs do. That means employers are also interested in people who understand social media, digital marketing, and cyber communication. (Source: insureon.com)
Job Security
Insurance isn’t going anywhere. It’s been around for centuries, and it will stay as long as people continue to need medical care, drive cars, own homes, and run businesses. (Source: insureon.com)