Customer Experience Manager
Full Time • Sewell
Part-time or Full-time, Mon-Fri, 8am-5pm, Pay based on experience, Paid training, Great Team Atmosphere, Occasional paid lunches. Seasonal, we start April 1-Oct 31
What we have to offer
- Work Life Balance
- Competitive Pay
- Fun Work Environment
- No Nights, Limited Weekends & Holidays
- Paid Training
- Referral Bonuses
- Growth Opportunity
You might be just who we're looking for
Mosquit Joe is looking for an organized, positive and professional Customer Experience Manager to join our growing team. In this role, you’ll oversee the day-to-day operations of the business and training of staff.
What your days will look like
- Manage and execute customer sales process via phone and online sales channels
- Manage customer accounts via proprietary software system
- Develop, monitor and ensure completion of field technician schedules on a daily basis
- Complete billing and invoicing of customers on a daily basis
- Maintaining a healthy and safe working environment
- Monitor inventory of chemicals and ordering of supplies.
Some non-negotiables
- Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
- Strong administrative, organization, phone and filing skills
A little about us
Mosquit Joe is more than just a company that offers mosquito and outdoor pest control services. We’re a locally-owned business that is a part of the Neighborly® family of Home Service franchises.
Compensation: $13.00 - $20.00 per hour
When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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Competitive Pay
We offer industry-leading wages and a bonus structure to benefit top employees.
Fun Culture
We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you.
Nationally Recognized Brand
We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.
No Nights, Limited Weekends & Holidays
Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family.