JOB SCOPE:

Provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
Total operational and financial responsibility for an individual unit
Expected to spend the vast majority of the time supervising, training and leading employees
Overall responsibility for managing a $500k - $2.0m restaurant with average of 500-800 daily transactions
Accountable for new manager on-boarding, orientation, training and supporting new manager transitions
Fulfill the Market / Area training expert role which includes the 30/60/90 day targeted new manager training plan

POSITIONS SUPERVISED:

Assistant Manager(s), Shift Manager(s), Restaurant Team Member(s) and Management Trainees
JOB QUALIFICATIONS:
High School Diploma or GED preferred
1-4 years’ experience in either a food service or retail environment including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Exceptional team building ability -The ability to create and maintain a positive, fun and productive culture
Good oral/written communication skills
Strong analytical/decision-making skills
Strong personal computer literacy

CORE RESPONSIBILITIES:

Priority #1: Build Your Team

Activity recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
Conducts Manager meetings, one-on-ones with team, provides recognition
Ensures Taco Bell Core Standards, Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met

Priority #2: Drive Customer Satisfaction

Personally demonstrates positive interaction with customer. Ensures that customer issues are resolved immediately.
Scheduling the 3 Rights (Right Number, Right People, Right Place)
Coach management team on proper customer satisfaction (Voc Program)

Priority #3: Maintaining Process and Discipline Around the P&L

Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions

Compensation: $55,000.00 - $75,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WHO WE ARE

MTB Management is a fast growing franchisee of 9 Taco Bells in western Montana including Hamilton, Polson, Butte, Helena, Kalispell, Wye and 3 locations in Missoula.

MAKING A DIFFERENCE IN OUR COMMUNITY

We embody the cultural value we espouse. Team members are incentivized to volunteer and make an impact on their local community. Along with providing substantial paid volunteer time off, individual stores are allotted a percentage of monthly earnings to vote on giving to a charity of their choice.

In 2019, we were recognized by the Taco Bell Foundation for the Taco Bell Changemaker Award. Because of our commitment to fundraising for youth education, the Taco Bell Foundation proudly awarded $8M in local grants to organizations in every community where Taco Bell does business.

GOLDEN BELL

The Golden Bell award is given to the top 100 performing Taco Bell stores and leaders in the country. We are proud to have three of our eight stores accept this award on multiple occasions in recent years. Being a Golden Bell store is measured by outstanding customer satisfaction, exceeding health and safety standards, and elite store financial performance. Continuing to receive this award is a result of living out the values we stand by every day.

OUR COMMITMENT TO YOU

EMBODY OUR CULTURAL VALUES

Our people work less, have more fun, go on more trips and get bigger bonuses than any other restaurant company we have heard of.

LEADERSHIP THAT CARES

We take your personal and professional growth seriously. Our goal is to help shape your career path for the longterm and give you both the guidance and freedom needed realize your potential.

COMMUNITY IMPACT

We are an integral part of our local communities and are committed to giving back through donations, community involvement, and delivering radical service and hospitality.

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