BrightStar Care- North Miami, FL
Director of Operations
Full Time • North Miami
BrightStar Care of Miami, FL is currently hiring for a director of operations who would like to make a difference in the lives of seniors living in the Miami, Hialeah, and Key Largo, FL areas!
Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us as Branch Operations Manager and see how BrightStar Care of S. Nashville (“BrightStar Care”) employees uphold A Higher Standard.
Director of Operations Benefits
- Competitive pay starting at $23 per hour
- Exclusive Employee Discount and Gift Programs
- Time Off Bonus
- Mileage Reimbursement for clinical / administrative positions
- Free Training
- Employee referral bonus
- Enterprise Champion for Quality 8 YEARS RUNNING!
- Weekly pay w/ direct deposit
- Every BrightStar Care location is independently owned and operated
- We promote from within
- Free continuing education
- HomeCare Pulse Employer of Choice
- Over 95% of BrightStar locations are Joint Commission accredited or in process!
Responsibilities
- Client and customer care – effectively manage the customer care managers (CCMs) and all customer/client relations
- Recruitment – implements and executes active, ongoing recruitment strategies to attract the best field staff and branch office staff
- Payroll, scheduling, billing, and coding management – Supports and uses all technology tools and resources to ensure proper business processes
- Accreditation and compliance – enforces and maintains all Joint Commission accreditations standard of excellence and complies with all federal, state, and local regulations, as well as employment laws and practices
Requirements
- High School Diploma required
- Associates and/or Bachelor Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience; and minimum of 2 years’ experience as Branch Manager and/or managing sales, customer service, and human resources functions within an office setting.
- CPR Certification
- Proficient in MSOffice (Outlook, Word, Excel, and PowerPoint)
- 1-2 years’ experience using major brand payroll software/payroll provider (e.g. PeopleSoft, PayCom, Oasis, ADP preferred)
- 2-3 years managing a high-volume healthcare office branch or agency or 3-4 years managing a similar branch or agency operations with a strong customer relations and quality of work culture (preferred)
- 1-2 years sales management experience
- 2-3 years managing people and effectively scheduling staff at all levels (supervisory, per diem staff, full-time, and part-time employees)
- Valid driver’s license
- Valid state required proof of auto insurance
- Experience managing within a healthcare environment supervising field staff, LPNs, CNAs, and RNs is highly desired.
BrightStar Care of Miami is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Compensation: $23.00 per hour
Become part of the team!
At BrightStar Care, we become part of our clients’ lives by providing the highest quality care when they need our help the most. That’s where you can shine.
At BrightStar Care, we become part of our clients’ lives by providing the highest quality care when they need our help the most. That’s where you can shine.
We believe that caring is more than just a job– it’s a way of life. That’s why our home health aides mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and home health aides deliver professional and compassionate care in the comfort and familiarity of home. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.
Our employees are our greatest asset, so we are committed to hiring the best in the industry. We are proud to offer you the opportunity to pursue your passion at your own level, on your own schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care employees uphold A Higher Standard.
(if you already have a resume on Indeed)
Or apply here.
Benefits
Competitive Pay, Health, Dental, & Vision Insurance, 401(k), Flexible Schedule, Weekly Pay w/ Direct Deposit
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)