Fred's Appliance is looking for inbound call takers for our Customer Care department.

Job Description:

As a Customer Care Representative you will be answering inbound phone calls from a call queue, respond appropriately and resolve calls in an efficient manner. Inbound calls will include answering appliance questions, resolving immediate customer concerns, rerouting customers to the right department, and scheduling technician to a customer's home.

What we offer:

Set schedule Monday through Friday, 8:00 AM to 5:00 PM
No weekends, evenings or holidays
Vacation and sick/personal leave (after qualification period)
Medical Benefits (after qualification period)
401K contribution (after qualification period)
Room to grow

The right candidate would have the following skills:

Great communication skills
Typing speed with corrections of no less than 35 wpm (50+ preferred)
Proficient in Office 2013+ and Windows 10
Good organization and time management
Attention to customer care

Preferred Experience:

Customer Service
Scheduling software or point of sale software
Dispatch and routing of vehicles

Compensation: $16.00 - $18.00 per hour

Independent Retail offers a myriad of opportunities for people of all backgrounds.

When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don’t work in sales?

Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.

Retail is the #1 private-sector employer in the country

If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working in the Retail Industry

Opportunity for Growth

If you want a managerial position in a fun environment, why not choose the retail industry? You can start off as a junior or associate manager of a store and work your way up to the top and be the manager. (Source: careeraddict.com)

Gain Skills You Can Use for the Rest of Your Life

71% of hiring managers say retail provides its employees with foundation skills and experiences that are transferable to other industries. (Source: nrffoundation.org)

Job Security

The Bureau of Labor Statistics indicates that the number of retail sales jobs is expected to grow by 17 percent between 2010 and 2020, which is in keeping with the average rate of growth for all other industries. That means job opportunities should continue to be plentiful. (Source: chron.com)